Francesca's Services Corp.

Instructional Designer

ID
2017-17657
US-TX-Houston
8760 Clay Road
Houston
Category
Boutique Operations
TX
77080

Overview

Identify and design training and development solutions for francesca’s key programs to include onboarding, guest experience, operations, visual merchandising, and human resources. Consult and collaborate with stakeholders on training and development strategies, needs and implications of potential business decisions.

   

Establish and refine training programs and tools to meet strategies and financial objectives.  Contribute to planning, developing, and implementing products, systems, and programs to enhance and grow the brand. Develop and reinforce strong partnerships with internal/external stakeholders to meet targeted deadlines within budgetary guidelines.

Responsibilities

  • Facilitate the development of education programs/tools and ensure the timely delivery of programs to our boutiques and field teams. May include printed material, production of videos, or live training.
  • Produce tools for in-store use, from creating initial template design, to integrating with our Learning Management System or publishing to our intranet. 
  • Collaborate with various departments (Operations, Marketing, Product Development, Creative, and Legal) to ensure projects maintain the appropriate brand voice and promote brand consistency within designated guidelines.
  • Maintain the accuracy of programs through updates when necessary.
  • Monitor and measure the effectiveness and success of the training programs; makes appropriate recommendations and implements changes to programs as needed.
  • Assist with the monitoring and adherence to budget parameters.
  • Create and manage education content posted to the company intranet and through our LMS vendor. Update Education assets on a quarterly basis to ensure content is current and relevant.
  • Manage special projects and demonstrate initiative by proactively identifying training needs Requirements.
  • All other duties as required.

Qualifications

  • Bachelor’s degree in Human Resources or Communications or equivalent work experience.     
  • Five or more years of experience in progressively responsible positions in the areas of corporate training, organizational development or curriculum program management.
  • Working knowledge of adult learning principles, learning needs analysis and instructional systems design.
  • Experience in facilitating learning programs.
  • Excellent interpersonal and verbal and written communication skills.
  • Proficient in Microsoft Word, Excel and PowerPoint.
  • Proficient in Articulate Storyline or other eLearning development software preferred.

 

COMPETENCIES

  

Interpersonal

Awareness (Self and Social)

Collaboration

Communication

Customer Focus

  

Work Style

Accountability

Adaptability

Initiative

Planning and Organization

Positive Impact

  

Thinking

Analytical Thinking

Attention to Detail

Business and Financial Acumen

Problem Solving and Decision Making

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed